5 Things Facility Managers Need to Know About Disasters

4/27/2023 (Permalink)

Facility managers play a critical role in disaster preparedness and response. How can SERVPRO help?

Facility managers play a critical role in disaster preparedness and response. From natural disasters like hurricanes and floods to human-caused emergencies like fires and terrorist attacks, facility managers must be prepared to handle a wide range of scenarios. Here are five things facility managers need to know about disasters:

1. Have a disaster preparedness plan: Facility managers should have a comprehensive disaster preparedness plan in place that includes evacuation procedures, communication protocols, and emergency supplies. This plan should be regularly reviewed and updated as needed.

2. Understand the risks: Facility managers should be aware of the types of disasters that are most likely to affect their facility and take appropriate measures to mitigate those risks. For example, if the facility is located in an area prone to flooding, managers should ensure that the building is elevated or protected by flood barriers.

3. Coordinate with emergency responders: Facility managers should establish relationships with local emergency responders, including police, fire, and medical services. This will help ensure a coordinated response in the event of an emergency.

4. Train staff: All staff members should be trained in emergency procedures, including evacuation routes and procedures, first aid, and the use of emergency equipment. Regular drills should be conducted to ensure that everyone is prepared.

5. Maintain critical systems: Facility managers should ensure that critical systems such as fire alarms, sprinklers, and backup generators are properly maintained and tested regularly. This will help ensure that these systems function properly when they are needed most.

Facility managers can rely on SERVPRO® to assist them in the event of a disaster. SERVPRO® of Downey offers 24/7 emergency response. Our trained professionals use the latest equipment and techniques to restore the facility to its pre-disaster condition, minimizing downtime and disruption. We offer a range of other services, including mold remediation, biohazard cleanup, and HVAC and duct cleaning. SERVPRO® can also provide facility managers with disaster preparedness resources and training. Facility managers can have peace of mind knowing that they have a reliable and experienced partner to help them navigate the challenges of disaster recovery.

In conclusion, disasters can happen at any time, and facility managers play a critical role in preparing for and responding to these events. By having a disaster preparedness plan, understanding the risks, coordinating with emergency responders, training staff, and maintaining critical systems, facility managers can help keep their facility and its occupants safe during an emergency.

Is Your Hotel Prepared?

6/6/2022 (Permalink)

Does your hotel have a preparedness plan?

Hotel Properties require unique care and attention to operate smoothly. Operators and managers put forth great effort to fill rooms and make sure guests feel comfortable, safe, and accommodated. What happens when something goes wrong?

Top 4 Hotel Risks

1. Coronavirus | Possible exposure to COVID-19 can affect staff & guests. This could mean fewer employees and fewer rooms filled.
2. Bio-hazards | These bio-hazards can include bodily fluids such as blood, vomit, and feces. Such hazards can pose a severe threat to the health & safety of guests and staff.
3. Water Damage | Hotels have a lot of pipes! More pipes mean more water that can cause damage not only to one but multiple rooms or floors.
4. Fire Damage | Fire & smoke damage can cause structure and content damage. Even if the fire was in a contained area, smoke and odor can travel to create a further disturbance.

Did You Know? According to a 2019 survey, "the average hotel in the U.S. covers approximately 48,000 square feet with 115 rooms of 325 square feet and an ensuite bathroom each."

Mitigate the Risks At Your Hotel

• Janitorial Team - No doubt your janitorial staff is already hard at work to provide a safe and healthy environment for the guests and staff. They have likely increased cleaning protocols, added additional hand sanitizing stations, and use microfiber technology to leave all surfaces clean.
• Maintenance Team - Your maintenance team is fast to address backed-up toilets, leaky faucets, kitchen equipment, & HVAC systems. Your maintenance team is always there to save the day!

But is your hotel prepared for... bio-hazards? Are there policies in place that prevents your staff from addressing these areas? Is your staff trained in using electrostatic sprayers or placing Air Movers? When manpower runs out and the job becomes too big, who does your team turn to?

• SERVPRO Team - Our professionals here at SERVPRO are here to help and complement your team. We provide manpower, technology, resources, & expertise. We know how important is to get rooms filled and keep them filled. We also know how important discretion is while performing services. 

SERVPRO® has serviced thousands of hotels, providing unique solutions for these facilities 24/7. When a disaster strikes, SERVPRO® is here to help. Call SERVPRO® of Downey for your disaster recovery needs. From Fire and Water Damage to sanitization, we are there to assist you. Call us at: (562) 392-3007  

Why is my Commercial Roof Leaking?

3/18/2022 (Permalink)

There are many signs to look for if you suspect your roof is leaking.

The roof on a typical commercial building is typically flat, but quite effective at keeping your office dry and your business running. Regular roof maintenance can help prevent leaks or damage before they happen, however unexpected and sudden problems can and do arise all the time. Whether it is from installation mistakes, a storm, to simply materials degrading over time, you should make sure to know what to do should a leak happen to keep your business up and running.

Although the chances of a roof leak increase as time goes on, even a new roof can have problems. This can happen due to faulty installation, inadequate sealing, insufficient grading, and more. Keep in mind if the roof is relatively new property owners may be able to get it fixed/replaced under warranty. However, it is not always as simple as repairing the roof, if the problems were only noticed due to a leak then there would most likely need to be water restoration completed inside of the building as well. In that case, a professional remediation company would need to be called in to get your business back in working order.

Things to look for:

Moisture Stains -

Walls and ceiling tiles will quickly show discoloration when exposed to water.

Bubbling paint -

Moisture that seeps in between a wall and paint will cause bubbling or blistering in some paints.

Mold and Odor - 

Moisture in any environment can quickly cause mold growth which can lead to both visual signs and odors.

Water Puddles -

Finding unexpected puddles of water where they shouldn't be is never a good sign, and is likely from a leaky roof.

How to find the leak?

Quickly identifying and minimizing the source of a leak can help to keep damage from getting worse and therefore keep costs down. Remember when looking for the source, it may not always be directly above the dripping itself. Water can pool in areas on even a sloped roof and penetrate into the building. Some things to check, and/or look for are; seams, previous damage/patches, leaves and debris, gutters, and protrusions. There may be times when professionals should be called, we have tools that are able to moisture map and see signs of water that are invisible to the naked eye. 

If you find yourself facing a water problem at your place of business call SERVPRO of Downey for your disaster recovery needs. From Fire and  Water Damage to sanitization, we are there to assist you. Call us at: (562) 392-3007

COVID-19 & Commercial Ventilation (HVAC)

3/17/2022 (Permalink)

Ventilation interventions can help reduce the number of infectious viral particles in the air.

What response has your commercial building taken to combat COVID-19? Sanitizing stations, increased cleaning protocols, mask-wearing, & physical distance is no doubt a few your building implemented. With most protocols lessening, is there a way to limit the risk of exposure in your commercial building?

HVAC & Commercial Ventilation

Here are some tips from the CDC to increase your building's ventilation.

The following tools identify ways to improve ventilation:

• Increase the introduction of outdoor air:
  • Open outdoor air dampers beyond minimum settings to reduce or eliminate HVAC air recirculation. In mild weather, this will not affect thermal comfort or humidity. However, this may be difficult to do in cold, hot, or humid weather, and may require consultation with an experienced HVAC professional.
  • Open windows and doors, when weather conditions allow, to increase outdoor air flow. Do not open windows and doors if doing so poses a safety or health risk (e.g., risk of falling, triggering asthma symptoms) to occupants in the building. Even a slightly open window can introduce beneficial outdoor air.
• Use fans to increase the effectiveness of open windows:
  • To safely achieve this, fan placement is important and will vary based on room configuration. Avoid placing fans in a way that could potentially cause contaminated air to flow directly from one person to another (see FAQ below on indoor use of fans). One helpful strategy is to use a window fan, placed safely and securely in a window, to exhaust room air to the outdoors. This will help draw outdoor air into the room via other open windows and doors without generating strong room air currents. Similar results can be established in larger facilities using other fan systems, such as gable fans and roof ventilators.
• Ensure ventilation systems operate properly and provide acceptable indoor air quality for the current occupancy level for each space.
• Rebalance or adjust HVAC systems to increase total airflow to occupied spaces when possible.
• Turn off any demand-controlled ventilation (DCV) controls that reduce air supply based on occupancy or temperature during occupied hours. In homes and buildings where the HVAC fan operation can be controlled at the thermostat, set the fan to the “on” position instead of “auto,” which will operate the fan continuously, even when heating or air-conditioning is not required.
• Improve central air filtration:
  • Increase air filtration to as high as possible without significantly reducing design airflow. Increased filtration efficiency is especially helpful when enhanced outdoor air delivery options are limited.
  • Make sure air filters are properly sized and within their recommended service life.
  • Inspect filter housing and racks to ensure appropriate filter fit and minimize air that flows around, instead of through, the filter.
• Ensure restroom exhaust fans are functional and operating at full capacity when the building is occupied.
• Inspect and maintain exhaust ventilation systems in areas such as kitchens, cooking areas, etc. Operate these systems any time these spaces are occupied. Operating them even when the specific space is not occupied will increase overall ventilation within the occupied building.
• Use portable high-efficiency particulate air (HEPA) fan/filtration systems to enhance air cleaning (especially in higher risk areas such as a nurse’s office or areas frequently inhabited by people with a higher likelihood of having COVID-19 and/or an increased risk of getting COVID-19). See the FAQ below on HEPA filters and portable HEPA air cleaners. (Note: Portable air cleaners that use filters less efficient that HEPA filters also exist and can contribute to room air cleaning. However, they should be clearly labeled as non-HEPA units.)
• Generate clean-to-less-clean air movement by evaluating and repositioning as necessary, the supply louvers, exhaust air grilles, and/or damper settings. See the FAQ below on Directional Airflow. This recommendation is easier to accomplish when the supply and exhaust points are located in a ceiling grid system.
• Use ultraviolet germicidal irradiation (UVGI) as a supplemental treatment to inactivate SARS-CoV-2 when options for increasing room ventilation and filtration are limited. Upper-room UVGI systems pdf icon[6.1 MB, 87 pages] can be used to provide air cleaning within occupied spaces, and in-duct UVGI systems can help enhance air cleaning inside central ventilation systems.
• In non-residential settings, run the HVAC system at maximum outside airflow for 2 hours before and after the building is occupied.

[All information is provided by the CDC]

When a disaster strikes, SERVPRO® is here to help. Call SERVPRO® of Downey for your disaster recovery needs. From Fire and  Water Damage to sanitization, we are there to assist you. Call us at: (562) 392-3007

Creating an Emergency Action Plan for Your Company

12/3/2021 (Permalink)

Does your company have an Emergency Action Plan ready in case of disaster?

There are Six Things that a company's emergency action plan must accomplish.

It is a good idea for businesses large and small to have a plan in place in the event that a disaster strikes. Normally, it is a physical document that helps to keep employees organized during an emergency. 

1. Establish Reporting Procedures

There are the standard procedures, which include but are not limited to, dialing 911 or pulling a fire alarm. However, a company may wish to establish a system that is unique, and therefore better suited to its individual needs. One example of that would be a bank. They may have a button that is pushed during a robbery to silently notify the authorities. Your company may not need a silent alarm but rather something that could specifically relate to your line of work 

2. Decide Exit Routes

An evacuation plan is made so that employees, should an emergency arise, know when, where, and how to evacuate. The plan should detail who can order an evacuation and explain the conditions in which they would. It should also feature exit maps or diagrams so that employees can follow escape routes easily. 

3. Explain Emergency Procedures

In critical emergencies where equipment or tools must be used before moving forward with the contingency plan, all hazards must be explained. These hazards may include breaking glass or how to properly use fire extinguishers. 

4. Ensure Employee Safety

A procedure to ensure that employees evacuate safely is necessary. Someone may need to be assigned the duty of checking offices and restrooms to make sure no one gets left behind in an emergency. This step could also be accomplished by implementing a simple roll call. 

5. Maintain Contact Information for Employees

Keeping a record of employee names and phone numbers is useful during an emergency. Having this ahead of time will make it easier to locate them either during or immediately after, an emergency. 

6. Know Whom To Call for Cleanup

It's also a good idea to have the contact information for commercial building restoration services on hand. Enlisting the help of professionals can help get your business back on its feet in a quick and stress-free manner. 

SERVPRO of Downey is here to help with all your emergency restoration needs. We are open 24/7 365 days a year to help you get back to normal. Call us at (562) 392-3007

Why Microfiber is the Superior Cleaning Technology

10/4/2021 (Permalink)

Microfiber collects more dirt, debris, & bacteria than typical cotton rags.

How does your facility clean? It has been said that the most significant product to the cleaning industry in recent years is Microfiber Technology. To the untrained eye, Microfiber Cloths may look like any other cloth, however, their composition is much different. How so?

What is Microfiber?

Microfiber is a synthetic blend made up of Polyester & Nylon fibers 1/16th thickness of a single human hair. These strands curl, so they collect and hold dirt, debris, and bacteria to a micron level. That is the technology that makes Microfiber so effective.

What are the Benefits of Microfiber?

• More Effective Clean: Microfiber goes where no terry towel has gone before collecting debris too small for traditional cloths.

• Reduces Chemical Usage: Microfiber cloths work best with just a touch of dampness. This significantly reduces the amount of water and cleaning used in traditional cleaning methods.

• Increased Productivity: The microfiber cloth does the cleaning for you. With proper folding techniques, you can utilize 16-sides of the cloth so you can keep cleaning without stopping to replace the cloth.

Care & Cleaning

Many wonder, since Microfiber can collet debris and bacteria on a micron level, do you have to throw out the cloths when you're finished? The answer is no. Microfiber cloths can be laundered in a washing machine.

Proceed with caution, great care should be taken to make sure the water temperature is cold, and that only microfibers should be washed together. Any other materials washed with microfibers will ruin the cloths. Follow the instructions included with your microfiber cloths.

Cleaning & Infection Control with Microfiber Cloths

When it comes to cleaning, it's no wonder why Microfiber Cloths are the #1 choice for hospitals, fire stations, schools, & viral preventative cleaning. 

Has your facility started using Microfibers yet? The benefits are endless to your janitorial team and in preventing the spread of dust and germs. Want more information on microfiber cloths? Ask SERVPRO of Downey, (562) 392-3007

National Preparedness Month | Week 2

9/8/2021 (Permalink)

Do you have an up-to-date emergency kit?

Do you have an up-to-date emergency kit? Many procrastinate getting one. Some don't know where to begin, others may not feel it's a priority. But these emergency kits or Go Bags are essential in a disaster. If certain resources such as food, water, light, or shelter are unavailable, the emergency bag will have what you need to survive.

Build Your Kit

Many of the items are relatively inexpensive and can be found at most stores. Items such as:

• Food & Water
• First Aid Kit
• Batteries
• Shelter (Tent, Sleeping bag, Blanket)
• Phone Chargers
• Maps

For a complete list of essential emergency bag items, visit this link.

Include Additional Supplies

Think about your family and their needs, and pack for everyone. Do prescriptions need to be included? Pet supplies? Or baby diapers & formula?

These items will be unique to each family and their needs.

Maintain Your Kit

After you have your kit in place and ready to go, continue to update it with unexpired food and water, additional clothing, or other items as your needs change.

Don't Let Emergency Kits Overwhelm You

These kits can prove to be life-saving. Take the time now to get them organized for your home, car, or workspace. You can build your own or buy a pre-packed one. 

Here are some of our favorites!

Judy - Emergency Kit

Uncharted Supply Co

When a disaster strikes, SERVPRO® is there to clean up the mess. Call SERVPRO® of Downey, Montebello, Compton, Vernon for your disaster recovery needs. From Fire to Water and Debris removal, we are there to assist you. Call us at: (562) 392-3007

Lead: What Are the Risks?

6/3/2021 (Permalink)

Call SERVPRO of Downey for your Lead Remediation (562) 392-3007

Lead is a scary word for a lot of people, much like Mold has become. Like Mold, Lead is everywhere. Can it harm us? If so, how do we keep ourselves free from harm?

What Is Lead?

According to EPA, Lead is a naturally occurring element. While it has some beneficial uses, it can be toxic to humans and animals causing health effects.

How It's Used:

Lead can be found in almost all parts of our environments, including in Air, Soil, & Water. Lead can also be found in a variety of products found in and around our homes or businesses, most notably in Paint.

Lead in paint has many benefits. It drys faster, shines better, blocks sound & radiation, and prevents the growth of mildew. Along with paint, ceramics, plumbing materials, solders, gasoline, batteries, ammunition, cosmetics, and toys have been found to contain lead.

When Lead Becomes Toxic:

Lead enters the body through inhalation or consumption, those are the only ways. Lead becomes toxic when disrupted.

Ex. Lead paint in a home is not harmful unless the paint is peeling or chipping. If the paint is disrupted, lead dust can spread in the air and into your lungs. Children may be tempted to eat paint chips or rub their hands on the walls where disrupted lead paint is present. This presents health effects to the child.

Adults and Children absorb lead, children absorb it quicker.

Identify Effects of Lead:

Lead attacks almost every part of your body. Lead effects can be unnoticeable too. A BLL (Blood Lead Level) test will give an approximation of how much lead is in your blood. 

Lead in Your Business:

Yes lead is probably in your business now, whether in the form of paint or products. That doesn't necessarily make it harmful.

Visit the EPA & CPSC websites for more information on Lead and certain items that can be possibly harmful to you. 

Call SERVPRO of Downey for Lead Remediation at your home or business. SERVPRO of Downey is trained and certified to safely handle Lead and properly dispose of it. (562) 392-3007

What Can Your Water Mitigation Do?

2/8/2021 (Permalink)

SERVPRO® of Downey says Yes! Call us at (562) 392-3007

At SERVPRO® of Downey, our favorite word is YES! No one likes to be told no by a company they need work done from. But many don't realize just how much your Water Mitigation Company can help you. 

Your Average Mitigation Company

They assist with:

• Water & Fire Restoration
• Reconstruction
• Mold Remediation

Your average mitigation company can be a great help in emergencies listed above. But some commercial clients need a little more. They need a company who will say yes, whatever the request is. Is that your mitigation company?

SERVPRO® of Downey is your Solution

We assist with:

• Water & Fire Restoration
• Reconstruction
• Mold Remediation
• Contents Pack back
• Contents Cleaning
• Specialty Cleaning
• Biohazard Cleaning
• Duct Cleaning
• Odor Elimination 
• Debris Removal
• And anything else you can think of!

SERVPRO® of Downey says Yes! If you're a commercial client with specific needs and a company to say yes, consider SERVPRO® of Downey. We're here to help! (562) 392-3007

Keeping Schools Safe & Healthy

2/4/2021 (Permalink)

How Clean is Your Educational Facility?

Our children need a safe and healthy environment to learn and a schools cleanliness contributes to that. Schools get regularly cleaned by the staff. However, unexpected things happen that can threaten the cleanliness of the school.

For instance...

• Sewage Back-Up
  This exceeds the common clogged toilet. Broken or cracked pipes can leak sewage and threaten the health & safety of the students and staff.

• Air Duct Cleaning
  Every 3-5 years air ducts should be cleaned. This cleaning will eliminate airborne substances that can cause common allergy symptoms, and improve the overall air quality of the structure.

• Proactive COVID-19 Sanitizing 
  Regular COVID-19 sanitizing will ensure a healthy environment for children. This will include Fogging or Electrostatic spraying, wiping down surfaces, and deep carpet cleaning. All cleaning products are non irritant. Meaning those sensitive to smells will most likely be unaffected.

Our cleaning follows the same EPA & CDC standards for cleanliness. Such cleanliness can also prevent pest problems. This keeps your children's school environment clean and healthy.

SERVPRO of Downey is here to help with all your cleaning & sanitizing needs for your educational facility. We are open 24/7 365 days a year to help you get back to normal. Call us at (562) 392-3007 "Like it never even happened."

Where Can I Find 24/hr Water Removal Services for my Business?

12/15/2020 (Permalink)

SERVPRO® of Downey: (562) 392-3007

SERVPRO® Can Remediate Water Damage Day or Night!

Owning a business is a demanding profession, that business if your priority. And suddenly needing water remediation services can be overwhelming. Our priority at SERVPRO® of Downey is making sure your business is taken care of.

Do you have a plan in case of a water or fire disaster? Make SERVPRO® a part of that plan. Water Restoration Services don't have to be a pain.

I Need Discretion, Can SERVPRO® Provide That? It is our goal at SERVPRO® of Downey to leave our customers feeling happy and taken care of. If you want a discreet service to your property, we can:

• Use back entrances to avoid public line-of-sight
• Work during a time when your business is closed normally
• Work fast to get the job done as soon as possible

No matter what your needs are, SERVPRO® can find a way to help you.

How Can SERVPRO® Remediate my Business?

Our technicians do a brief inspection to create a remediation plan. After, we get right to work. We start by:

• Creating Moisture Map to find all the water.
• We use thermal imaging cameras to identify water in hidden places
• Remove standing water, such as wet/dry vacuums
• Create a drying system with powerful equipment to ensure the moisture levels in your business are normal.

At SERVPRO®, we have specialty equipment & expertise for whatever your needs are. 

For more information on water damage situations for your Downey business, call SERVPRO® of Downey: (562) 392-3007

SERVPRO® Solutions: Matterport Scanning

10/1/2020 (Permalink)

The Matterport PRO 2 Camera is 134 megapixels and shoots with 3D accuracy using infrared sensors.

At SERVPRO® of Downey, we like to provide the best possible solutions for our clients and their needs. To accomplish this we are always seeking out new forms of technology and solutions to provide a more thorough service.

One of our latest technologies is the Matterport 3D Camera. The Matterport 3D scanning system allows us to capture a space and create a virtual 3D model. 

How It Can Benefit You:

• Virtual Walkthroughs - Due to COVID-19, many insurance adjusters and facility managers have suspended their in-person walk throughs. The Matterport system allows us to share that space with them virtually as if they were there in person.
• Insurance Claims - Having a 3D scan of your space could be useful during an insurance claim. It could show items & possessions that would need to be noted. If you already have a claim, it would be a useful tool to capture the loss.
•  Measurement Tool - During a loss, we want to provide the most accurate information. The Matterport system uses infrared sensors to capture data. This data can measured within the system to provide the most accurate estimate.

Can you utilize the Matterport 3D system? Most business can. For more information on the Matterport system, please call our office or reach out online. (562) 392-3007

National Preparedness Month: Prepare for Disasters

9/8/2020 (Permalink)

Prepare Now! Receive Disaster and Public Safety alerts from local authorities.

Disasters impact you and your family. The trouble is that we don't always know when a disaster will strike. The family may not always be together, and communication may not be possible. PLAN AHEAD!

Here are 3 Areas to Consider when Preparing for a Disaster:

• Know the risk of disasters in your area. Is your area prone to earthquakes, tornadoes, hurricanes, or wildfires? Chances are your area may be prone to just a couple. Know what your risks are, and prepare for those.

• Check your insurance coverage. Know what your plan covers. Some may only cover minimal damage, or damage excluding certain areas. Know what you're liable for.

• Learn how to make your home stronger. In the face of storms and other common hazards, act fast if you receive a local warning or alert. Prepare your home to withstand the coming disaster. 

Planning ahead could prevent further damage from disaster. Prepare Now!

Follow the conversation online @SERVPROdowney, @readygov, & @fema. Visit our blog for more #NatlPrep articles and disaster related information. Sign up for our giveaway here!!!

SERVPRO® of Downey // (562) 392-3007

Prepare to Prevent

6/1/2020 (Permalink)

Get Back to Business with SERVPRO of Downey!

How can your business prevent risk?

Every business has risk associated with it. For restaurants, it's kitchen fires and slips. For warehouses, it's machinery accidents. They are unique to each business. You must identify the risk at your business.

COVID-19 & Your Business

For almost every business, COVID-19 has become risk #1. Preventing COVID-19 at your workplace starts with planning. That planning no doubt includes:

• Social Distancing
• Face Masks
• Hand Washing
• Regular Sanitation

How Can SERVPRO of Downey Help?

We specialize in cleaning and sanitation. Using up to date technology and cleaning methods, we give you the confidence that when you return to work it will not only look clean but feel clean. Our cleaning methods involve:

• Microfiber Technology
• ULV Fogging
• Steam Cleaning
• Electrostatic Spraying
• Hospital Grade Cleaning Agent

We've started the Certified: SERVPRO Cleaned initiative for business to get back open safely and stay safe for their employees and customers. 

To find out more about the program visit the Certified page here.

Call SERVPRO of Downey today at (562) 392-3007 for your Certified: SERVPRO Cleaned consultation.

Signs Your Business Might Have a Mold Problem

2/10/2020 (Permalink)

24/7 Mold Remedation Services (562) 392-3007

Mold can be a major problem for anyone, especially a business. In addition to disrupting your employees’ productivity and potentially causing health effects, active mold growth can destroy your building, furniture, and more. Many business owners respond to mold once it's too late. How do you know if you have mold? There are a few signs to look out for.

1. You can actually see mold. One of the most obvious signs you have a mold problem is that you can actually see it. In fact, once you’ve spotted it, testing usually isn’t necessary; you simply need to contact a mold remediation company.

2. You notice a musty smell. Mold doesn’t always grow in visible places, such as under the sink or inside your HVAC system. It does, however, give off a musty smell. If you detect the odor in your business, it’s best to have a professional test your business for mold.

3. Your business recently had water damage. Mold can begin growing within 24-48 hours after it’s been exposed to moisture. While quick drying and an antimicrobial application can deter mold growth, water damage is often undetected or unaddressed until it’s too late. If you notice you have water damage, call us immediately!

Mold growth can disrupt your business, but it can be addressed by a mold remediation company. Our team at SERVPRO of Downey has remediated hundreds of mold-affected homes and businesses. If your business has mold, you can call us anytime at (562) 392-3007!

Do You Have a Emergency Ready Profile?

2/6/2020 (Permalink)

Be prepared, download the Emergency Ready App today.

According to FEMA, around 40% of businesses fail to reopen after a disaster. To make things worse, the United States Small Business Administration found that over 90% of businesses close within 2 years of a disaster. These statistics may be alarming, but you can lessen the impact of a disaster if you make preparations in advance. One of the easiest ways to prepare is by creating an Emergency Ready Profile.

All of Your Business’ Vital Information

An Emergency Ready Profile (ERP) is a document comprised of all of your business’ vital information. It includes emergency contact information, utility shut-off locations, and other information you or your employees might need in an emergency situation.

Your local SERVPRO franchise will create an ERP for your business—free of charge! A representative will come in and ask a few questions, then get the necessary information regarding shut-offs and emergency exit points. The whole process should take no more than a few minutes of your time!

After your representative compiles the documents, they will present both a physical and a digital copy of the ERP. And in some cases, they will give a copy to your local fire department to have for their own records.

Recovering Your Business

After a disaster, your priority should be to get your business back to its normal operations. Fortunately, an ERP allows you the opportunity to quickly respond and take crucial actions. So if you want to get an ERP for your business in the LA or OC area, call SERVPRO of Downey today at (562) 392-3007!

Thomas Hoge of SERVPRO of Downey Earns Accredited ACAC Certification

12/19/2019 (Permalink)

Thomas Hoge, owner of SERVPRO® of Downey has been awarded the Council-certified Fire and Smoke Damage Consultant (CFSC) designation by the American Council for Accredited Certification (ACAC). This prestigious, board-awarded certification recognizes Hoge’s knowledge and field experience consulting on fire and smoke damage issues.

To earn the CFSC designation, Thomas passed a rigorous examination based on respected industry texts. He then submitted documented, verifiable field experience to a board of peers, earning a unanimous vote of approval.

To maintain the CFSC designation, Thomas will remain active in the field and complete 40 hours of professional development activities within the next two years. Thomas is now listed in the ACAC certificant database at www.acac.org, along with more than 3,000 ACAC certificants around the world. The database can be searched by name, company or zip code and represents a continuously updated roster of experienced indoor environmental professionals.

The CFSC designation is accredited by the Council of Engineering and Scientific Specialty Boards (CESB), a nationally recognized third-party accreditation body. For more information, visit www.acac.org.

Get Ready to ShakeOut!

10/10/2019 (Permalink)

In 2018, 10 million people in California participated in the Great ShakeOut. The Great ShakeOut is the California's largest Earthquake Drill. This year it will be taking place October 17th, 2019.

Why Participate?

California, more than any other state, has the highest Earthquake risk. It can strike when you are at home, school, work, or vacation. The ShakeOut has also been organized to encourage you to examine your emergency preparedness plans and supplies, and to secure your space so no one gets injured or anything gets damaged.

How to Participate:

To react properly means practicing. Gather your family, co-workers, or school and Drop, Cover, and Hold On. That is what the ShakeOut is all about. Practicing this, will help you respond when a real Earthquake strikes.

To learn more about the Great ShakeOut, visit their website. Follow Fema, ReadyGov, and SERVPRO® of Downey for updates.

Save Early for Disaster Costs

9/3/2019 (Permalink)

Emergencies always seem to occur at the most inopportune time. A medical bill, vehicle maintenance, or home emergency can throw someone for a loop.

Aside from everyday type emergencies, community emergencies can occur. These may include flooding, earthquake damage, hurricane, or wildfire. In the event of emergencies, do you have a plan?

The first week of National Preparedness Month is focused on saving early for disasters. The #1 way to save for emergencies is to have an Emergency Fund. Saving isn't easy in this day and age. But once you realize how much you can save, that can act as a buffer for when an emergency does occur.

Saving money means you have to be organized. Another way to be organized is to have all paper work in order. Insurance policies, identification (Social, Birth Certificate, Passport), and Pet documents will need to be gathered as well as financial documentation and medical documents. 

It may seem like a burden, but the bigger burden is when an emergency comes and you're unprepared. Stay prepared and save early for disaster costs.

Next week: Make a Plan to Prepare for Disasters

3 Important Steps After a Fire Affects Your Commercial Business

5/31/2019 (Permalink)

When your business in Downey or the surrounding LA/OC area is damaged by a fire, what to do next can seem daunting. The goal for every business owner is to start the restoration process so as to limit any business interruption.

1. Financial Responsibility

Before the process of cleaning and restoring your building can begin, it's crucial to know what your policy covers. Generally, your fire insurance should cover the costs of property loss, business interruption, smoke cleaning. However, some cost might fall on you as a business owner.

2. Protect Your Business

The next step is protecting your business. Boarding up your building can prevent wind and rain from causing further damage and can also help to deter thieves and homeless from entering your business.

3. Restoring Your Building

Restoring your business can now take place. Affected areas will be repaired or replaced.
Smoke odor and soot are removed from the building with specialized odor equipment.
A thorough cleaning and sanitizing will take place throughout your building. Lastly, any items that were damaged will either be restored or replaced.

Understanding the steps to take after a fire can help you feel more confident and prepared for the restoration process. If your business has been damaged by a fire, don't panic, let SERVPRO® of Downey get your business back in order.

You May Need a H.A.T.

2/14/2019 (Permalink)

Let's say over the weekend, you get a water leak. By the time you get to work on Monday all the water is gone and the walls and carpets look and feel dry to the touch. 

So, there’s nothing to be real concerned about…. The walls and carpet are a little damp, but they’ll dry out in a few days. How, though, can you be sure that everything is really dry?

SERVPRO of Downey along with Science can answer that question, but mostly science. In order to properly dry out an area, you need a H.A.T (Humidity// Air// Temperature). By using a simple formula, you can be certain of the drying process.

SERVPRO of Downey, uses the most modern equipment. Everything from Moisture Meters to Thermal Imaging Cameras. This type of technology and our expertise gives the assurance that what feels dry is really dry.

Standing Roof Water

2/14/2019 (Permalink)

Is standing water on a roof a real problem?? You might think... it'll evaporate and go away.

Water weighs over 8lbs per gallon. Imagine two or three inches of water on the roof. That extra weight causes a real strain on the roof. This can lead to a collapse that will be very costly or worst yet injury or death.

This is a major problem with simple solution: Inspect the roof and clean off the debris. Taking the time to do that now, will save you heartache and money in the future.

These are easy steps to implement : (1) Inspection (2) Remove debris and clear drains and downspouts . Follow this advice and keep the roof over your head and your hard earned money in your pocket.

Not comfortable accessing your roof? We do free inspections.

SERVPRO® of Downey Wants You!!!

12/3/2018 (Permalink)

SERVPRO® of Downey is looking to fill a Full-Time Position for a Admin Assistant. The position is from 8am - 5pm with the possibility of working overtime when required to get the job done. It's a high demanding, fast-paced environment which requires ones to, at times, wear several different hats in order to get the job done.

JOB REQUIREMENTS:

• Knowledgeable & Efficient in DryBook and Xactimate (Willing to Train)
• Experienced with SERVPROs Job Uploads & Audit Process
• Computer Literate (MUST be Skilled with Microsoft Office)
• Strong Written & Verbal Communication Skills
• Detail-Oriented, Organized, & Excellent Time Management Skills.
• Ability to Follow Instructions Well & Make Decisions with Minimum Supervision.
• Being Trust-Worthy Hard Worker
• Having a Positive Attitude & Aptitude to Learn New Things.
• Data Entry Skills
• Ability to Get Along with Others & is a Team Player
• Ability to Multi-Task & Prioritize with Minimum Supervision.
• Ability to Pass a Full National Background Check & Drug Test.
• Fluent in English - Reading, Writing, & Speaking.

Ideal Candidates Will Also Meet the Following:

         Bilingual in Spanish, Korean, or Chinese

If all or most of these requirements apply to you, please submit a resume via email: mcarpenter@SERVPROdowney.com

Interviews will be scheduled upon further review. 

SERVPRO® of Downey Wants You!!

12/3/2018 (Permalink)

SERVPRO® of Downey is looking to fill positions in our Production Team - Water, Fire, Mold, & Pack Out. We're interested in team players and someone who can handle strenuous physical work. 

JOB REQUIREMENTS:

SERVPRO® of Downey is an Emergency Service Company. Candidates must be available for "On Call", Weekends, & After-Hours 24/7. -REQUIRED

Detail Oriented, Organized, Having Excellent Time Management, & Communication Skills.

Computer Literate

Ability to Follow Instructions

Being a Trust-Worthy Hard Worker

Having a Positive Attitude & Aptitude to Learn New Things.

Having a Professional Appearance/Demeanor, Neat & Clean-Cut, As You Will Personally Be Interacting With Our Customers.

Non-Smoking Employees Due to Respirator Equipment Requirement.

Ability to Pass a FULL National Background Check & Drug Test.

Having Valid Drivers License with Clean Driving Record - NO DUI

Ideal Candidates Will Meet the Following:

• IICRC, WRT, ASD, AMRT Certified

• SERVPRO DryBook (Knowledge & Training is a plus)

• Ability to Speak, Read, & Write in English (Spanish - Korean - Chinese is a plus)

• Having Construction and/or Mitigation Background

• Ability to Interface with Customers

If all or most of these requirements apply to you, please submit a resume via email: mcarpenter@SERVPROdowney.com

Interviews will be scheduled upon further review.

Effective School Sanitation

12/3/2018 (Permalink)

We want our children in a safe and healthy environment and school cleanliness contributes to that. Schools get regularly cleaned by the staff. However unexpected things happen that can threaten the cleanliness of the school.

For instance...

• Sewage Back-Up
  This exceeds the common clogged toilet. Broken or cracked pipes can leak sewage and threaten the health safety of the students and staff.

• Air Duct Cleaning
  Every 3-5 years air ducts should be cleaned. This cleaning will eliminate airborne substances that can cause common allergy symptoms, and improve the overall air quality of the structure.

• Deep Clean Sanitizing 
  An annual deep clean will do wonders for any environment. This will include wiping down surfaces and deep carpet cleaning. All cleaning products are non irritant. Meaning those sensitive to smells will most likely be unaffected.

Our cleaning follows the same EPA standards for cleanliness. Such cleanliness can also prevent pest problems. This keeps your children's school environment clean and healthy.

If you're interested in these services for your home, business, or school, call (562) 392-3007

Eliminate Excessive Dust

5/31/2018 (Permalink)

Dust are fine particles of matter, ranging from dirt, hair, pollen, and fibers.

Dust seems to be everywhere, always. At home and work, especially in the most complicated places.

Do you feel no matter how hard you clean, dust still keeps coming back? Here might be the reasons.

1) HVAC Filters

Your HVAC system is the prime suspect to sending dust about your home or business. Do you know the last time your ducts were cleaned? Ducts collect dust, debris, & fungus. This mess can end up wearing out your HVAC filters, which could potentially cause sickness.

Buy the proper HVAC filters with a High Minimum Efficiency Reporting Value (MERV) rating. The EPA recommends changing those filters every 2 months along with a regular duct cleaning service every 3-5yrs depending on use.

2) Leaking Ducts

Speaking of ducts...yours might be leaking. Leaking ducts are guaranteed to scatter dust. This can also effect your utility efficiency.

Hire a professional duct sealer to seal your ducts and prevent dust from escaping.

Dust doesn't have to take over your home or business. At SERVPRO®, we offer such services mentioned above. From water to fire even dust, we're here to help. (562) 392-3007